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You can switch the default setting using the following steps:
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What do the events mean?
Status online: when tracker sent the first message after being offline
Status offline: when no message is received for 200 seconds tracker is considered offline
Alarm: see above
Ignition on: when bike gets switched on
Ignition off: when bike gets switched off
Machine moving: when tracker starts moving (see trip algorithm above)
Machine stopped: when tracker stops moving (see trip algorithm above)
Is there a particular cadence of events when a ride starts?
Typically:
“Status Online" when bike is slightly moved
"Alarm vibration” when bike is moved more
"Ignition on” once bike gets switched on
“Moving” once bike rides at least 215 meters or for 130 seconds
What does the Stops report tell us?
Whenever the trip calculation algorithm detects a stop (see trip algorithm above)
Which software is the best way to install the new trackers? Powunity app or Traccar?
The app does more checks (1. is tracker online, 2. Is GPS available) which is what we recommend to make sure the tracker is working properly after installation.
If you add the tracker in Traccar there are no checks made at all, which can be convenient if you have to add several trackers at once.
Why are there straight lines in the trip?
Both of the above should not happen in an ideal world. Usually this is related to a bad GPS reception:
The tracker is in an area with no / bad GPS reception like: indoor parking, tunnel, narrow valley,…
The tracker was not properly installed within the bike: PowUnity symbol not pointing outwards or put inside the frame (covered with metal)
In case the tracker was offline for a longer period it will take longer to get the first GPS fix, so the beginning of the ride might will have a straight line (from old location to first fix).
If the tracker was working flawlessly before, which means a proper installation in the bike is given, please contact our technical support.
Why would the tracker show it is active and send a GPS signal at an old location?
There is no GPS reception but the tracker was moved or sends a heartbeat (update). If the status (alarm, SOC, ….) has changed then the server will use the last known location with the latest status.
How are Alarms / Push Notifications delivered?
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